The WhatsApp AI Receptionist for field service businesses
GeoWise is a WhatsApp AI for field service businesses.
A proprietary ML model tailors booking slots for each customer - based on their location, job requirements, and existing bookings - so jobs cluster back-to-back & travel time drops.
Claude powers the conversational layer & GeoWise handles the route-optimised scheduling.
Nasma AC Servicesonline · GeoWise Booking AITwo brains. One chat.
Follow one customer message through both layers.
Understands what the customer actually needs, in Arabic or English, formal or dialect, typed at midnight. Asks the questions a dispatcher would: where, what, how big, how urgent. Writes like your best coordinator, never gets tired, never leaves a chat on read.
While Claude talks, the engine works: it checks the customer's location against your service zones, scores every open slot against your technicians' routes and travel time, applies your prices (call-out, distance fees, deposits), and picks the slots that keep the day back-to-back. Claude only ever offers what the engine has already approved.
This is why GeoWise bookings arrive clustered while chatbot bookings arrive scattered. How the engine works →
There are a lot of WhatsApp AIs. Here's the difference.
Meta's assistant lives inside WhatsApp and answers general questions. It doesn't run your business number, doesn't know your service zones, staff, or prices, and can't write a booking into your calendar. It's an assistant for your customer, not an employee for you.
Most “WhatsApp AI” tools are a language model bolted onto a shared calendar. They can chat, and they can offer whatever slot is empty. They cannot decide which slot should be offered. That takes zones, live routes, travel-time math, skills and pricing data underneath the conversation. Empty-slot booking is how your Tuesday ends up scattered across the city.
You'd have a great conversationalist with nothing to sell. The model needs to see your zones, routes, calendars, prices, and rules, and needs guardrails, handover logic, payments, and reminders around it. That operational layer is GeoWise. (We use Claude too, connected to the engine that makes it useful.)
Same product. The phrases people actually type.
A WhatsApp booking bot
Customers message your number, get a price from your service list, and book a route-fit slot without leaving the chat. GeoWise runs the booking engine under the conversation.
Auto-reply that actually books
Not a canned “we will get back to you.” The AI answers in seconds, offers times that fit your zones and travel, and can take a deposit before the job is confirmed.
A WhatsApp AI agent
Claude powers the conversation in Arabic and English. GeoWise decides which slots to offer so jobs cluster back-to-back and drive time drops.
Zones in. Back-to-back days out.
You draw your service zones on a map and set your scheduling rules once. From then on, every slot the AI offers respects them: customers inside a zone see times when your team is already nearby; customers outside it get your choice of a polite decline, specific days you're in their area, or an automatic distance fee.
Back-to-back logic means the engine offers each customer the slots adjacent to existing bookings. The calendar builds itself into one clean chain per technician, travel time is blocked automatically, and a day of six jobs stops containing three hours of driving.
Live Map ViewTodayHow setup works
Your existing number, nothing to migrate.
Draw your service zones, add services and prices, add your team. Availability syncs with Google Calendar.
Teach it your rules in plain language, then test in the playground before it speaks to a real customer.
Like WhatsApp Web. Your number and chats stay put. Scaling later? The official WhatsApp Business API route (green tick) is supported too.
The AI answers, quotes, and books. Every technician's day fills as a chain. Take over anytime.
Most teams finish setup in under an hour, then spend a day in test mode before going live.
You train it. You test it. You decide when it speaks.
Write the rules of engagement in plain language: your tone, your policies, what to always say, what never to say.
Rehearse any scenario in a private playground: the angry customer, the vague address, the 2am enquiry.
Business logic becomes configuration. The AI follows the workflow you set, every time, with every customer.
You decide which conversations the AI owns and which go to people.
You don't have to go all-in on day one. Start with the AI answering after-hours only, or new customers only. Expand when the transcripts convince you.
What it handles in the chat
Trusted by service companies across various sectors
5CNHome healthcare · Riyadh
FHCHome healthcare · Jeddah
Majestic MilleniumFacility services · Dammam
GSLACar wash · DohaScheduling built for up to 3,000 bookings a day
FreshHouse runs meal plan delivery across the Eastern Province, from Dammam and Khobar to Al Hassa and Jubail. Their requirements:
Jenak
Universe One
The Tint Xperts
Just Shine
Casting Cleaning
PH Global Care
Waseef Al Tamayoz
Bella Home
Bab Raidan
Wadina FM
Jameel
Capital Home Healthcare
Care Medical
TamimiJenakUniverse OneThe Tint XpertsJust ShineCasting CleaningPH Global CareWaseef Al TamayozBella HomeBab RaidanWadina FMJameelCapital Home HealthcareCare MedicalTamimiOne AI. Every field service.
Frequently asked questions
WhatsApp AI for home services
GeoWise answers on your WhatsApp number in Arabic and English, quotes your prices, takes deposits, and books route-fit slots into your calendar. Free plan to start.